How Our Process Works
A clear, step-by-step experience designed to keep your pool installation organized and stress-free.
At C&D Installers, we believe a successful project starts with clear communication and a well-defined process. From your initial scheduling to the final walkthrough, every step is carefully planned to ensure your installation is completed efficiently, safely, and to the highest standards.
The sections below walk you through exactly what to expect, how to prepare, and what happens on installation day – so you can feel confident and fully prepared from start to finish.
C&D Installers Process…
What to Expect
Everything included in your installation – and the standards we stand behind.
What’s Included
Your pool installation with C&D Installers includes:
- Written guarantee for your protection and peace of mind
- All necessary building materials (excluding sand & water)
- Hand-tamped and troweled sand bottom for a smooth, durable finish
- A patio block base for your filtration system
- A complete walkthrough of your filtration system
- One-day installation (in most standard conditions)
- Professional ground leveling using proper equipment
- Ongoing friendly customer support after installation
Our Installation Standards
We take pride in maintaining high-quality workmanship at every step:
- Tamp & Trowel: Sand is compacted and smoothed for easier maintenance and fewer liner wrinkles
- Finished Base: A clean, level foundation before liner installation
- Liner Installation: Excess liner is carefully concealed for a clean appearance
- Clean Worksite: All materials are organized and prepared for easy cleanup
Note: Customers are responsible for removing packaging materials after installation.
Initial Scheduling
What we need to schedule your installation efficiently and avoid delays.
Site Considerations
- Replacing an old pool or working around an existing deck is considered a custom installation
- A minimum $300 adjustment fee may apply for tight alignment (within 4 inches)
- Standard installations require at least 1 ft. of working space
Access Requirements
- Minimum 6 ft. access required for standard equipment
- If unavailable, smaller equipment (3 ft. access) can be arranged for an additional fee
Sand Preparation
- We will provide the exact sand quantity needed
- Sand must be delivered at least 24 hours before installation
- Place sand in the driveway or at least 10 ft. away from the pool site
Tip: Use a tarp or plywood underneath to prevent mess.
Water Setup
- Public water: Fill using a hose
- Well water: Optional water truck (recommended in some cases)
We will need 1 – 2 inches of water to properly set the liner.
Scheduling Information
When contacting us, please have the following ready:
- Name and address
- Pool size, make, and model
- Dealer and salesperson
- Installation accessories (decking, fencing, lighting, etc.)
Payment Methods
We accept:
- Cash, certified check, money order
- Visa, Mastercard, Discover
Note: Personal checks are not accepted.
Customer Preparation
Simple steps to prepare your property and ensure a smooth installation day.
Before Installation
- Confirm all pool materials are available before scheduling
- Obtain required permits from your township or county
- Plan for electrical setup (ground fault breaker installed after installation)
- Determine your water source (hose or water truck)
- Mark the location for your filtration system
Ground Leveling & Access
- Our team will schedule excavation 1–7 days before installation
- Ensure proper access (6 ft. or 3 ft. depending on equipment)
- Remove obstacles such as tree stumps, shrubs, or structures
Property & Cleanup Expectations
- Your yard will function as a temporary construction site
- Dirt, rocks, and debris will be placed in a designated area (within 50 ft.)
- Customers are responsible for final cleanup and material removal
After Installation Responsibilities
- Fill the pool to the proper level (we will show you where)
- Manage any excess sand or materials
- Complete backfilling only after the pool is fully filled
Tip: Use heavy plastic before backfilling to protect the pool base and prevent washout.
Planning Your Pool Location
Before installation, consider:
- Proper pool sizing and layout
- Ground leveling needs
- Drainage and runoff space
- Removal of obstacles
Our team uses professional equipment to ensure a stable, properly prepared site.
When We Arrive
What happens on installation day and how to be fully prepared.
Materials & Access
- Ensure all pool components are on-site and accessible
- Our team will verify materials before starting
- Missing items may result in a return visit fee
Permits & Compliance
- All required permits must be approved prior to installation
- Pool placement must meet local code requirements
Site Preparation
- Designate an area for excavation materials (within 50 ft.)
- Ensure clear access to the pool site
Water Setup
- Provide a hose that reaches the pool
- If using a water truck, inform the foreman of arrival timing
Final Walkthrough
After installation, we will:
- Begin filling the pool with 1-2 inches of water
- Provide a full filtration system walkthrough
- Explain how to operate and maintain your system
